Setting the Stage for Hawaii Families
For many families in Hawaii, finding reliable back-up childcare can be a challenge. While Bright Horizons Back-Up Care benefits are widely available, Hawaii families have historically lacked access to in-network, local providers. This often meant needing to arrange care from outside sources or navigating reimbursement processes for care providers not affiliated with Bright Horizons.
Introducing Hanai Nanny Agency as Your New In-Network Resource
With the recent partnership between Hanai Nanny Agency and Bright Horizons, Hawaii-based families now have a trusted in-network provider for back-up childcare. This collaboration marks Hanai as the first in-network childcare provider in Hawaii, simplifying childcare access for families across the islands. By working directly with Hanai, parents can rely on vetted caregivers within the Bright Horizons network, bypassing the complexities of sourcing care independently.
Making Childcare Easier and More Convenient for Local Families
This partnership with Hanai Nanny Agency brings a new level of convenience to Hawaii families, who can now access high-quality, culturally aligned childcare when they need it most. Whether it’s an unexpected workday, an emergency, or a last-minute childcare gap, families can book dependable caregivers through the Bright Horizons Back-Up Care program with ease.
If you’re a parent from a participating Bright Horizons client company looking for back-up care, contact us at 877-BH-CARES or register here to get started.
What This Means for Hawaii Families Using Bright Horizons Benefits
The Benefits of In-Network Care
With Hanai Nanny Agency joining Bright Horizons as an in-network provider, Hawaii families can now enjoy seamless access to reliable back-up childcare. Working with an in-network provider like Hanai means that families don’t need to navigate reimbursements or spend time sourcing caregivers on their own. Instead, they have the assurance of a pre-vetted network, backed by the support of Bright Horizons.
Hanai’s Unique Approach to Childcare
Hanai Nanny Agency brings a distinct, culturally aligned approach to childcare, reflecting Hawaii’s values of “nurturing” and “embracing family.” By partnering with Hanai, families benefit from a provider that understands and respects local culture and traditions, creating a supportive, comforting environment for both children and parents. Hanai’s dedication to family-centered care enhances the trust and peace of mind that parents feel when they book back-up care through this partnership.
How to Book Back-Up Care with Hanai Nanny Agency
Step-by-Step Guide to Booking
Booking back-up care with Hanai Nanny Agency is straightforward and flexible, offering families multiple convenient ways to make arrangements. Here’s a quick guide on how to get started:
1. Online Portal
To book through the Bright Horizons Back-Up Care online portal, start by logging into your Bright Horizons account via your employer’s benefits portal. If this is your first time, you may need to complete a one-time registration to verify eligibility.
2. Mobile App
For families on the go, the Bright Horizons mobile app offers a simple way to book care quickly. Just open the app, select your needs, and confirm your booking in just a few taps. This option makes it easy to secure back-up care no matter where you are.
3. Phone Call
If you prefer personal assistance, Bright Horizons’ customer support is available 24/7 to help with booking. Simply call 877-BH-CARES to speak directly with a representative who can guide you through the process and answer any questions.
Checking, Modifying, or Canceling Requests
Plans can change, and Bright Horizons makes it easy for families to modify or cancel bookings as needed. Through your Bright Horizons account, you can monitor your upcoming care requests, make adjustments, or cancel appointments if necessary, all while receiving ongoing support from the Bright Horizons team.
If you’re ready to get started, you can register here to book your back-up care with Hanai Nanny Agency.
What Families Can Expect from Hanai’s Caregivers
Qualified, Vetted Caregivers
Hanai Nanny Agency takes pride in providing families with highly qualified and carefully vetted caregivers. Each caregiver undergoes a comprehensive screening process, including background checks, reference checks, and training in child safety and development. This rigorous process ensures that families can feel confident and secure, knowing their children are in safe, capable hands.
Personalized Caregiver Matches
Hanai understands that every family has unique needs and preferences. The agency goes beyond typical childcare matching to connect families with caregivers who align with their specific requirements, routines, and values. This personalized matching process creates a comfortable and harmonious environment, enhancing both the quality of care and the child’s experience.
A Holistic, Family-Centered Approach
Rooted in respectful parenting principles and inspired by leading figures in child development, Hanai Nanny Agency fosters a nurturing, family-centered approach to childcare. Hanai’s caregivers emphasize respect, patience, and empathy, aligning with Hawaii’s cultural values and creating a caring, supportive space where children feel understood and valued. This commitment to holistic care reassures parents that their children are in an environment that promotes well-being and growth.
Why Families Are Excited About This Partnership
Positive Experiences and Local Support
With Hanai Nanny Agency joining the Bright Horizons network, Hawaii families are already sharing the benefits they’ve experienced. Parents appreciate having a trusted, culturally aligned resource for last-minute childcare, one that not only meets their practical needs but also resonates with the local values they hold dear. This partnership alleviates the stress of arranging back-up care, providing reliable support that parents can count on in emergencies or unplanned situations.
A Trusted Partner in Childcare
Hanai Nanny Agency is dedicated to supporting the well-being of Hawaii families through compassionate, quality service. By emphasizing transparent communication, respect for family dynamics, and dedication to providing exceptional care, Hanai has become a partner that local families can truly rely on. This commitment to quality and family-centered care continues to strengthen the agency’s role as a trusted childcare provider across the islands.
Embrace the New Era of Back-Up Childcare in Hawaii with Hanai Nanny Agency
Get Started with Bright Horizons and Hanai Nanny Agency
The partnership between Bright Horizons and Hanai Nanny Agency opens up new possibilities for Hawaii families seeking high-quality, in-network childcare. If your employer participates in the Bright Horizons Back-Up Care program, you can easily start booking through Hanai by calling 877-BH-CARES or registering here. Whether you’re facing a last-minute change or need dependable coverage, Hanai’s network of trusted caregivers is ready to support your family.
Trust in Hanai’s Family-Centered, Culturally Aligned Care
Hanai Nanny Agency is dedicated to providing nurturing, culturally aligned care that respects and supports Hawaii’s families. With this new partnership, you can feel confident knowing that your child is in safe, caring hands that reflect the values of local communities. Hanai is setting a new standard for back-up childcare in Hawaii, bringing peace of mind and trusted support to families across the islands.
Take advantage of this valuable resource and experience the ease and reliability that comes with in-network back-up childcare through Hanai Nanny Agency and Bright Horizons.
FAQs: Using Bright Horizons Back-Up Care with Hanai Nanny Agency
1. How do I know if my employer participates in the Bright Horizons Back-Up Care program?
To find out if your employer offers Bright Horizons Back-Up Care as part of your benefits, check with your HR department or access your benefits portal. If you’re eligible, you’ll be able to log in and register at backup.brighthorizons.com to get started.
2. How far in advance can I book back-up care with Hanai Nanny Agency?
Bright Horizons allows for both advance and same-day bookings, depending on your needs and availability. For urgent situations, the program’s flexibility lets you book care as soon as it’s required, subject to caregiver availability through Hanai Nanny Agency.
3. What kind of training and vetting do Hanai’s caregivers undergo?
Hanai Nanny Agency carefully vets all caregivers through background checks, reference checks, and specialized training in child safety and development. This thorough process ensures families receive care from trusted and highly qualified individuals.
4. Is there a limit to how often I can use Bright Horizons Back-Up Care?
Most employers set a yearly limit on back-up care usage through Bright Horizons, typically ranging from 10 to 20 days per year. Contact your HR department or review your benefits portal to learn about your specific plan’s limits.
5. Can I request the same caregiver for future bookings?
Hanai Nanny Agency works hard to match families with compatible caregivers. While specific caregiver availability can vary, families may request the same caregiver when booking, and Hanai will do its best to accommodate.
